For tenants
How to report a repair properly
Photos, dates and a written record, so you can show you asked.
Coming soon
Tenants and landlords
Advice
Plain-English advice on repairs, records and everyday problems in a rented home. Two halves — one for tenants, one for landlords — and a path to a DIY guide or a local trade when you are ready to act.
Please read. General information, not legal advice. Check GOV.UK or get professional advice for your situation.
Advice
For tenants
Who is supposed to fix what, how to report a problem properly, and what to do if it is not done. These pages are written mainly for private renters in England. The rules in Scotland, Wales and Northern Ireland are different.
For tenants
Who fixes what: tenant or landlord?
A plain-English split of typical repair jobs, and official links for England.
Article readyFor tenants
Damp and mould in a rented home
What usually causes it, what to report, and where to get official advice.
Coming soonFor tenants
How long should repairs take?
There is no single legal deadline, but some jobs are urgent.
Coming soonFor tenants
If the landlord doesn’t fix it
The next steps, in plain English, with links to official help.
Coming soonFor tenants
Small fixes tenants can do themselves
Jobs that are often yours, without taking on the landlord’s work.
Coming soonFor tenants
Heating and boiler problems
What to do first, and when to call the landlord or a Gas Safe engineer.
Coming soonFor tenants
Getting your deposit back
End-of-tenancy fixes, fair wear and tear, and official deposit help.
Coming soonAdvice
For landlords
Your repair duties, the records worth keeping, and the newer renting rules in plain English, with links to official GOV.UK guidance. Written mainly for private landlords in England.
For landlords
Your repair duties and timescales
What the law usually expects you to fix, and how quickly.
Coming soonFor landlords
The new renting rules in plain English
The Renters’ Rights Act, the Decent Homes Standard and Awaab’s Law, with links to GOV.UK.
Coming soonFor landlords
Keeping repair records: protect yourself
What to keep, how to date it, and why it matters when rules tighten.
Article readyFor landlords
Damp and mould prevention
Spot it early, keep records, and follow official health guidance.
Coming soonFor landlords
Quick DIY fixes between tenancies
Fill, paint and tidy so the next tenant moves into a cared-for home.
Coming soonFor landlords
Preparing a property to let
Safety checks, certificates and a sensible snagging list.
Coming soonFor landlords
Gas and electrical safety checks
An overview of the certificates landlords usually need, plus official guidance.
Coming soonFor landlords
Finding reliable tradespeople
How to brief a trade, and a path to find one locally.
Coming soon